State Farm® Insurance Agent Lacy McClintock

"Thank you Pam!"

"I had a couple questions about renters insurance and an additional question about my coverage for my vehicle and agent Pam went above and beyond to answer all of my questions. Would highly recommend State Farm insurance! I’m very happy with my experience and that all of my questions got answered."

"I have always been provided very good service by this office. My account representative Pam is wonderful, kind, friendly and very helpful. She always follows up with any request I have."

"I have been with Lacy since they auto assigned me to her after my original agent retired and that has been a while ago. The staff at this entire office treats you like family. They have true concern and care. They act immediately! I’ve had only had two claims since becoming a PH and I don’t think I ever made a phone call - the diligent attention given to their PH is what keeps me with State Farm. As a loyal customer, I appreciate loyal Agents. Thank you!!!"

"Julie always made time to answer any questions, felt like my business mattered! Julie was a true advocate and was there to make sure I was taken care of. Thanks State Farm!"

"I've been late a few times but never have a problem at Lacys State Farm Insurance. The folks there are very helpful and so nice. I wouldn't be insured anywhere else."

"Bailey was absolutely wonderful! Very informative & took her time explaining the new rates & then, took more time to help me save some money on my policy! Love Her!! One of those that make you feel like they know you personally 🥰"

"Love my ladies"

"She is the new agent but my representative has stayed with the agency. Pamela is amazing!"

"Awesome people! Had me in and out in no time! Thanks again!"

"Whole staff is knowledgeable on products and helping clients choose what best suits needs for family and business! Highly recommend!"

"Awesome staff always ready to help"

"Very experienced. Thank you got all the information."

"State Farm. Very nice people in the office! Always very pleasant & helpful!"

"Always very helpful."

"Lacy provides top notch service, at all times. The office team is always responsive, and will go out of their way to ensure things go smoothly, both when there are claims and when things are going well"

"This lady is great! She is our new agent and already took care of an issue I had with our old one. Cannot thank her enough!"

"Beautiful inside the building. The gal that I saw was very nice to talk too. I u nderstood the ins side for the car. I will pass this State farm office unto friends. Was a pleasure."

"Very helpful and always professional"

"Always answers calls and emails! Very important!"

"I was driving home on 15 May and an object struck the underside of my truck I didn’t realize there was damage until I stopped at the mailboxes by my house then I noticed the smell of gasoline a leak from my gas tank. It was about 6 PM and I decided to drive straight to the Toyota dealer because it was a 2020 Tacoma in the lease and I want to make sure it was repaired the right way and I did not want the fuel to leak on my driveway or in my yard. The Toyota dealer confirmed there was damage to my gas tank and estimated the repair to be about $1400 so that evening I immediately called State Farm to put in a claim for the damaged gas tank. I asked her how soon they could have it repaired and they replied that if they had an answer by tomorrow Friday the 16th at 5 PM from State Farm they could have the part in on Saturday the 17th and have my truck repaired by that evening. This is where my nightmare began they proceeded to not repair my truck with a OEM part and tried to source a used fuel tank. The used tank was from a vehicle that was over five years older than mine and not the same model and did not have the same connectors. I was then asked by State Farm if I would have my vehicle towed to a body shop to have the repair done as State Farm said they were Toyota dealer was not willing to work with them. I had concerns because I thought the dealer would know what would be best to repair my vehicle and not using a part that was not specified for my vehicle. I was then contacted by my agent and was told that they do have the correct tank and it will be at the Toyota dealer by Monday and they would do the repair. That Monday I was contacted by Toyota to be told that the tank was over five years old and had the incorrect connectors for my vehicle that we are required by new safety standards and it would not be able to be installed on my vehicle. This process is starting to take almost 2 weeks and the cost of the total repair would exceed what it would’ve initially costed to install the correct part. I feel as a good standing customer of State Farm I’ve been this treated unfairly and have been been forced to accept improper parts and the time it took to repair beyond what is acceptable which cost me additional time and money to complete the repair the correct way. There has been no apology by State Farm all they do is push the blame on their part sourcing or the dealer and I feel this is also unacceptable"

"Lacy has been my Agent 4 about 2 years now, and I just made some changes... I must say she was the best choice, she is always available to assist...She and her staff are friendly and ready to help... I love their energy..."

"Best staff for insurance needs"

"Love the personal service. Lacy has a great staff that work with her."

"Everyone was very friendly and knowledgeable."